LASHBOMB Shipping & Returns

 

SHIPPING POLICY

LASHBOMB processes orders Monday through Friday, excluding major US holidays.

Orders are generally processed within 1 – 2 business days.  Orders placed on Saturday and Sunday will begin processing the following business day. 

For Distributor Orders, please allow 3 – 5 business days for processing.

 

U.S. Shipping

Standard Shipping: $6 Please allow 3-5 Business Days

Express Shipping: $20 Please allow 1-2 Business Days (Must be placed before 2:00 PM MST Monday – Friday to be shipped the same day)

 

International Shipping

Canada Shipping: $20 Please allow approximately 15 days

 

ORDER TRACKING

LASHBOMB is not responsible for any lost or stolen orders.  Please track your package with the information provided to you via email.  If you feel your package has been lost or stolen, contact USPS for the most updated information.

 

SHIPMENT OF ADHESIVES

Adhesives are temperature sensitive!  The default shipping method is USPS Priority, usually arriving within 3 – 5 business days.  During extreme cold or hot temperatures, LASHBOMB advises customers to choose the USPS Express (1 – 2 days) shipping method.  If the customer does not choose this option during extreme temperatures, LASHBOMB is not responsible for any returns or exchanges of adhesives.

 

RETURN POLICY

LASHBOMB’s goal is to provide high quality products to licensed beauty professionals.  In the unlikely event that you receive a defective product or if the quality of your product has been compromised, please contact us at info@lashbomb.com to receive a “Return/Exchange Form”.  Products must be returned within 15 days of delivery.  LASHBOMB will provide a pre-paid return label.  Refunds will be issued only in the form of LASHBOMB store credit or an even exchange. 

 

If you are dissatisfied with any unopened or unused products and wish to return or exchange them, products must be returned to LASHBOMB within 30 days of delivery.  Please contact us at info@lashbomb.com to receive a “Return/Exchange Form”.  LASHBOMB is not responsible for return shipping costs.  Refunds will be issued only in the form of LASHBOMB store credit or an even exchange.

 

RETURN ADDRESS

LASHBOMB

ATTN: Returns Department

47 East 7200 South #210

Midvale, UT 84047

 

All training deposits are nonrefundable but may be applied to future LASHBOMB courses.  Training balances are nonrefundable starting on the day of the scheduled training.

For any additional questions or concerns regarding shipping and returns, please contact us at info@lashbomb.com or at (801) 707-7196.